Microsoft CQD services have recovered and Vantage DX Data Analysis Dashboards are retrieving available data.
Affected customers can expect current and future call data to display in their Vantage DX Data Analysis Dashboards. Please note that call data from September 09, 16:00 UTC to September 11, 02:00 UTC, may remain limited for some customers.
Please do not hesitate to contact the Support Team if needed Technical Support
Posted Sep 11, 2025 - 13:16 UTC
Monitoring
Vantage DX has detected delays in available call record data in Microsoft CQD, for customers in North America.
Some Vantage DX customers may experience delays or missing call data in their Vantage DX Data Analysis Dashboards.
Our team is actively monitoring the situation and we kindly ask that you open a CQD support request with Microsoft.
Please contact Martello Technical Support if you require help or guidance when raising a support request with Microsoft.