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All Systems Operational
Vantage DX
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Operational
Mail Routing Echo Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 18, 2025
No incidents reported today.
Feb 17, 2025
No incidents reported.
Feb 16, 2025
No incidents reported.
Feb 15, 2025
No incidents reported.
Feb 14, 2025
Completed -
The scheduled maintenance has been completed.
Feb 14, 01:00 UTC
Feb 14, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 19:00 UTC
Feb 13, 19:00 UTC
Scheduled -
Martello will be performing a scheduled upgrade of all Vantage DX systems.
Customers can expect approximately 20 minutes of downtime during the period when their upgrade occurs. The upgrades will be performed outside of business hours for your region.
Feature Highlights: Proactive Monitoring and Troubleshooting Capabilities for Teams Phone
- Proactive Monitoring for Teams Phone: You can now use Vantage DX Monitoring robots to continually test the availability and quality of the Teams Phone workload. This new capability means that you can be aware of performance and connectivity issues before they affect your users.
- Troubleshooting Capabilities for Teams Phone: When you configure monitoring for Teams Phone, Vantage DX Monitoring robots
place test calls at pre-determined intervals. Vantage DX displays the Microsoft Call Quality Dashboard (CQD) data that is associated with these test calls; this allows you to troubleshoot the causes of poor or failed test calls by correlating them with the conditions that affect call quality.
Find out more about the release here.
Download a PDF copy of the Release Notes here..
Please do not hesitate to contact the Support team if needed: Technical Support
Martello Team
Feb 11, 18:28 UTC
Customers can expect approximately 20 minutes of downtime during the period when their upgrade occurs. The upgrades will be performed outside of business hours for your region.
Feature Highlights: Proactive Monitoring and Troubleshooting Capabilities for Teams Phone
- Proactive Monitoring for Teams Phone: You can now use Vantage DX Monitoring robots to continually test the availability and quality of the Teams Phone workload. This new capability means that you can be aware of performance and connectivity issues before they affect your users.
- Troubleshooting Capabilities for Teams Phone: When you configure monitoring for Teams Phone, Vantage DX Monitoring robots
place test calls at pre-determined intervals. Vantage DX displays the Microsoft Call Quality Dashboard (CQD) data that is associated with these test calls; this allows you to troubleshoot the causes of poor or failed test calls by correlating them with the conditions that affect call quality.
Find out more about the release here.
Download a PDF copy of the Release Notes here..
Please do not hesitate to contact the Support team if needed: Technical Support
Martello Team
Feb 11, 18:28 UTC
Feb 13, 2025
Feb 12, 2025
No incidents reported.
Feb 11, 2025
No incidents reported.
Feb 10, 2025
No incidents reported.
Feb 9, 2025
No incidents reported.
Feb 8, 2025
Resolved -
Microsoft Call Quality services have recovered and Vantage DX Data Analysis Dashboards are retrieving available data.
Affected customers can expect current and future call data to display in their Vantage DX Data Analysis Dashboards however, call data from February 4-6 will remain limited.
Please do not hesitate to contact the Support Team if needed Technical Support
Feb 8, 01:55 UTC
Affected customers can expect current and future call data to display in their Vantage DX Data Analysis Dashboards however, call data from February 4-6 will remain limited.
Please do not hesitate to contact the Support Team if needed Technical Support
Feb 8, 01:55 UTC
Monitoring -
We are continuing to monitor this issue. Customers experiencing delays or missing Call Quality Dashboard data appear limited to those in Western Europe. We are seeing indications that the problem may be due to a Microsoft issue and not Vantage DX.
We will continue to update as information becomes available.
Feb 7, 13:20 UTC
We will continue to update as information becomes available.
Feb 7, 13:20 UTC
Investigating -
We are currently investigating a Call Quality Dashboard (CQD) issue. Some Vantage DX customers are experiencing delays or missing Call Quality Dashboard data.
We will continue to update as information becomes available.
Please do not hesitate to contact the Support team if needed Technical Support
Feb 5, 16:51 UTC
We will continue to update as information becomes available.
Please do not hesitate to contact the Support team if needed Technical Support
Feb 5, 16:51 UTC
Feb 7, 2025
Feb 6, 2025
No incidents reported.
Feb 5, 2025
Feb 4, 2025
No incidents reported.