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All Systems Operational
Vantage DX
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Operational
Mail Routing Echo Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2024
No incidents reported today.
Dec 13, 2024
Resolved -
This incident has been resolved.
Dec 13, 14:06 UTC
Dec 13, 14:06 UTC
Monitoring -
All upgrades are now complete and we are monitoring the results.
We will continue to keep you updated.
Please do not hesitate to contact the Support team if needed: Technical Support
Dec 13, 02:29 UTC
We will continue to keep you updated.
Please do not hesitate to contact the Support team if needed: Technical Support
Dec 13, 02:29 UTC
Identified -
We have identified the cause of the issue. Vantage DX was unable to successfully complete Teams Message tests due to unexpected changes to the Microsoft Teams infrastructure.
We are preparing a fix that will be included in the already scheduled Vantage DX upgrades beginning Dec 12, 2024 19:00.
Please do not hesitate to contact the Support team if needed Technical Support
Dec 11, 20:53 UTC
We are preparing a fix that will be included in the already scheduled Vantage DX upgrades beginning Dec 12, 2024 19:00.
Please do not hesitate to contact the Support team if needed Technical Support
Dec 11, 20:53 UTC
Investigating -
We are currently investigating an issue affecting Vantage DX Monitoring.
Some customers may encounter the following error when using the Teams Advanced workload: "Teams Connection Time could not be retrieved. Cookiev2 failed: (401) Unauthorized".
We will continue to update as information becomes available.
Please do not hesitate to contact the Support team if needed: Technical Support
Dec 11, 15:05 UTC
Some customers may encounter the following error when using the Teams Advanced workload: "Teams Connection Time could not be retrieved. Cookiev2 failed: (401) Unauthorized".
We will continue to update as information becomes available.
Please do not hesitate to contact the Support team if needed: Technical Support
Dec 11, 15:05 UTC
Completed -
The scheduled maintenance has been completed.
Dec 13, 01:00 UTC
Dec 13, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 19:00 UTC
Dec 12, 19:00 UTC
Scheduled -
Martello will be performing a scheduled upgrade of all Vantage DX systems.
Customers can expect approximately 20 minutes of downtime during the period when their upgrade occurs. The upgrades will be performed outside of business hours for your region.
Feature Highlights: Minor bug fixes and improvements
Find out more about the release here.
Please do not hesitate to contact the Support team if needed: Technical Support
Martello Team
Dec 9, 20:40 UTC
Customers can expect approximately 20 minutes of downtime during the period when their upgrade occurs. The upgrades will be performed outside of business hours for your region.
Feature Highlights: Minor bug fixes and improvements
Find out more about the release here.
Please do not hesitate to contact the Support team if needed: Technical Support
Martello Team
Dec 9, 20:40 UTC
Dec 12, 2024
Dec 11, 2024
Dec 10, 2024
No incidents reported.
Dec 9, 2024
No incidents reported.
Dec 8, 2024
No incidents reported.
Dec 7, 2024
No incidents reported.
Dec 6, 2024
No incidents reported.
Dec 5, 2024
No incidents reported.
Dec 4, 2024
No incidents reported.
Dec 3, 2024
No incidents reported.
Dec 2, 2024
No incidents reported.
Dec 1, 2024
No incidents reported.
Nov 30, 2024
No incidents reported.