Teams Call Quality Dashboard data missing or delayed for some users in United States regions

Incident Report for Martello

Resolved

On April 17, 2025 Vantage DX detected a decline in available call record data in Microsoft CQD, for customers in the United States.

Microsoft CQD services have recovered and Vantage DX has retrieved available data, however some customers may experience limited or missing calls records in Vantage DX.

Please do not hesitate to contact the Support team if needed Technical Support

The Martello Team
Posted Apr 18, 2025 - 01:15 UTC
This incident affected: Vantage DX.