We are continuing to monitor for any further issues.
Posted Mar 21, 2025 - 19:56 UTC
Monitoring
After a thorough investigation, we have determined that missing or delayed call logs is isolated to Microsoft CQD services for some customers in Western European regions and there is no issue with the Vantage DX infrastructure. Our team is actively monitoring the situation and we kindly ask that you open a CQD support request with Microsoft.
Please contact Martello Technical Support if you require help or guidance when raising a support request with Microsoft.
Posted Mar 21, 2025 - 17:43 UTC
Investigating
We are seeing indications that the problem may be due to a Microsoft issue and not Vantage DX.
We will continue to update as information becomes available.
Please do not hesitate to contact the Support team if needed Technical Support