Martello Status

All Systems Operational

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Welcome to Martello's status page, where you'll find status information for Martello's products and services.

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Vantage DX Operational

Mail Routing Echo Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

Teams Call Quality Dashboard data missing or delayed for some users in United States regions

Resolved - On April 17, 2025 Vantage DX detected a decline in available call record data in Microsoft CQD, for customers in the United States.

Microsoft CQD services have recovered and Vantage DX has retrieved available data, however some customers may experience limited or missing calls records in Vantage DX.

Please do not hesitate to contact the Support team if needed Technical Support

The Martello Team
Apr 18, 01:15 UTC

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

Teams Call Quality Dashboard data missing or delayed for some users in West European regions

Resolved - We continue to observe some periodic delays before call records become available in Microsoft CQD, sometimes hours after the end of a call. As a result, some customers in the Western European region may continue to experience periodic delays before calls records appear in Vantage DX.

We are resolving this advisory as there is no issue with the Vantage DX infrastructure. We kindly ask that if you experience delays, open a CQD support request with Microsoft.

Please contact Martello Technical Support if you require help or guidance when raising a support request with Microsoft.
Apr 15, 17:17 UTC

Update - We are continuing to monitor for any further issues.
Mar 21, 19:56 UTC

Monitoring - After a thorough investigation, we have determined that missing or delayed call logs is isolated to Microsoft CQD services for some customers in Western European regions and there is no issue with the
Vantage DX infrastructure. Our team is actively monitoring the situation and we kindly ask that you open a CQD support request with Microsoft.

Please contact Martello Technical Support if you require help or guidance when raising a support request with Microsoft.
Mar 21, 17:43 UTC

Investigating - We are seeing indications that the problem may be due to a Microsoft issue and not Vantage DX.

We will continue to update as information becomes available.

Please do not hesitate to contact the Support team if needed Technical Support
Mar 12, 13:19 UTC

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.