Martello Status

All Systems Operational

Vantage DX Operational

Mail Routing Echo Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 20, 2024

No incidents reported today.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

Teams Call Quality Dashboard missing data

Resolved - This incident has been resolved.
May 16, 13:57 UTC

Monitoring - All hotfix upgrades are now complete and we are monitoring the results.

We will continue to keep you updated.

Please do not hesitate to contact the Support team if needed Technical Support
May 15, 21:36 UTC

Update - A hotfix is available. Customers can expect approximately 20 minutes of downtime over the next 24 hours when their upgrade occurs.

We will continue to keep you updated.

Please do not hesitate to contact the Support team if needed Technical Support
May 15, 00:15 UTC

Identified - The cause of the issue(s) has been identified as unanticipated changes to the Microsoft call stream data resulting in certain values not being reported.

We are implementing a solution and a fix will be available shortly. We will continue to keep you updated.

Please do not hesitate to contact the Support team if needed Technical Support
May 14, 15:06 UTC

Investigating - We are currently investigating a Call Quality Dashboard (CQD) issue. Some Vantage DX customers may experience delays or missing Call Quality Dashboard data.

We will continue to update as information becomes available.

Please do not hesitate to contact the Support team if needed Technical Support
May 13, 15:44 UTC

May 15, 2024

May 14, 2024

May 13, 2024

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.