Update - We are continuing to monitor for any further issues.
Mar 21, 2025 - 19:56 UTC
Monitoring - After a thorough investigation, we have determined that missing or delayed call logs is isolated to Microsoft CQD services for some customers in Western European regions and there is no issue with the Vantage DX infrastructure. Our team is actively monitoring the situation and we kindly ask that you open a CQD support request with Microsoft.
Please contact Martello Technical Support if you require help or guidance when raising a support request with Microsoft.
Mar 21, 2025 - 17:43 UTC
Investigating - We are seeing indications that the problem may be due to a Microsoft issue and not Vantage DX.
We will continue to update as information becomes available.
Please do not hesitate to contact the Support team if needed Technical Support
Mar 12, 2025 - 13:19 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:00 UTC
Scheduled -
Martello will be performing a scheduled upgrade of all Vantage DX systems.
Customers can expect approximately 20 minutes of downtime during the period when their upgrade occurs. The upgrades will be performed outside of business hours for your region.
Feature Highlights: Minor bug fixes and improvements