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Vantage DX ? Operational
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Operational
Degraded Performance
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Maintenance

Scheduled Maintenance

Vantage DX Maintenance Oct 24, 2025 18:00 - Oct 27, 2025 00:00 UTC

Martello will be performing scheduled maintenance on the Vantage DX platform. The maintenance will be performed outside of business hours.

Customers can expect short periods of downtime during the maintenance period.

Once complete, Power BI customers will need to update their SQL host. Customers should have received SQL host details from your success manager.

Please do not hesitate to contact the Support team if needed: Technical Support

Martello Team
Posted on Oct 22, 2025 - 19:11 UTC
Oct 24, 2025

No incidents reported today.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Vantage DX Upgrades
Completed - The scheduled maintenance has been completed.
Oct 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 18:00 UTC
Scheduled - Martello will be performing security maintenance on Vantage DX production today.

Customers can expect approximately 20 minutes of downtime during the maintenance period. The maintenance will be performed outside of business hours for each region.

Please do not hesitate to contact the Support team if needed: Technical Support

Martello Team
Oct 16, 15:20 UTC
Oct 16, 2025
Oct 15, 2025

No incidents reported.

Oct 14, 2025
Teams Call Quality Dashboard data missing or delayed for some users North America.
Resolved - Microsoft CQD services have recovered and Vantage DX Data Analysis Dashboards are retrieving available data.

Affected customers can expect current and future call data to display in their Vantage DX Data Analysis Dashboards. Please note that call data from October 10, 13:30 UTC to October 10, 20:30 UTC, may remain limited for some customers.


Please do not hesitate to contact the Support Team if needed Technical Support
Oct 14, 14:08 UTC
Monitoring - Vantage DX has detected a decline in available call record data in Microsoft CQD, for customers in North America.

Some Vantage DX customers may experience delays or missing call data in their Vantage DX Data Analysis Dashboards.

Our team is actively monitoring the situation and we kindly ask that you open a CQD support request with Microsoft.

Please contact Martello Technical Support if you require help or guidance when raising a support request with Microsoft.
Oct 10, 19:27 UTC
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
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