Martello Status

All Systems Operational

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Welcome to Martello's status page, where you'll find status information for Martello's products and services.

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Vantage DX Operational

Mail Routing Echo Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

Vantage DX Upgrades

Completed - The scheduled maintenance has been completed.
Sep 12, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 UTC

Scheduled - Martello will be performing a scheduled upgrade of all Vantage DX systems.

Customers can expect approximately 20 minutes of downtime during the period when their upgrade occurs. The upgrades will be performed outside of business hours for your region.

Feature Highlights: Integration with ConnectWise PSA
- Service providers can now integrate ConnectWise PSA with Vantage DX to streamline customer management.

Find out more about the release here.

Download a PDF copy of the Release Notes here.

Martello Team
Sep 9, 20:15 UTC

Sep 11, 2025

Teams Call Quality Dashboard data missing or delayed for some users North America

Resolved - Microsoft CQD services have recovered and Vantage DX Data Analysis Dashboards are retrieving available data.

Affected customers can expect current and future call data to display in their Vantage DX Data Analysis Dashboards. Please note that call data from September 09, 16:00 UTC to September 11, 02:00 UTC, may remain limited for some customers.

Please do not hesitate to contact the Support Team if needed Technical Support
Sep 11, 13:16 UTC

Monitoring - Vantage DX has detected delays in available call record data in Microsoft CQD, for customers in North America.

Some Vantage DX customers may experience delays or missing call data in their Vantage DX Data Analysis Dashboards.

Our team is actively monitoring the situation and we kindly ask that you open a CQD support request with Microsoft.

Please contact Martello Technical Support if you require help or guidance when raising a support request with Microsoft.
Sep 10, 15:46 UTC

Sep 10, 2025

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.